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Data Recovery Shipping Instructions

What to Send Us for Data Recovery Service


1 Normally we require only the physical media whether a hard drive, tape or USB flash stick. We do not need your computer. However, if you are un-able to remove the media from your system, you may send us your desktop computer or laptop.

If you have a RAID system, please remove the drives and meticulously label each one. If you are unsure, please send the entire box.
2 Complete the Data Recovery Case Form and then Print and affix the Shipping Label with the Case number to your package.

Packaging and Shipping Instructions

Proper packaging will reduce the chances that your storage device will suffer physical damage during shipping. It will also give us a better chance of recovering your data.

Follow these instructions: HDD Packaging

  • If possible, insert the storage device into a static shielded foil or plastic zip lock bag
  • Pack your storage device in a box using foam, bubble wrap or other packing material
  • Allow a minimum of 2 inches of padding around your storage device
  • Ensure the storage device is not loose inside the box
Examples of incorrectly packaging:
  • Using a plain envelope or bubble pack envelope
  • Placing several storage device items in a small box with insufficient protection
  • Using no packaging at all
All shipments should be addressed to:
  • Guardianz IT Services
    Shipping & Receiving
    302 Al Marri Building,
    Deira, Dubai,
    United Arab Emirates

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DataRecovery Services

  • Hard Drive Recovery Recover data any internal or external hard drive, regardless of brand or interface.
  • Laptop Data Recovery Recover data from a laptop hard drive. We can perform data recovery services regardless of your operating system (Windows, Mac, Linux, etc), the age of the laptop, or the brand.
  • RAID Data Recovery Recover data from a RAID system with any controller, level, or architecture. We service all types, makes, and models.
  • Server Data Recovery Recover data from file servers, web servers, application servers, storage servers, among others.
  • Apple Mac Data Recovery Recover data from any Apple computer or device, including all laptops, systems, and devices. We also offer data recovery services for iPods and iPhones.
  • E-Mail Data Recovery Restore accidentally deleted or missing files and email archives, as well as files and emails that have become inaccessible or corrupt.
  • USB & Digital Media Recovery Recover data from a damaged, corrupted, or otherwise failed USB drive, jump drive, or other USB powered device.
  • Exchange Server Data Recovery Recover emails from corrupted exchange servers, From Exchange server 5.5 to Exchange server 2010